Refund policy
Cancellations & Refunds: At thegaragegolfer.com we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships, completely free of charge.
All refunds are returned to the original form of payment.
If you have questions, please send an email to supprt@thegaragegolfer.com or call us at (760) 286-5131
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours (8AM-5PM M-F) at (760) 286-5131, the chat in the bottom right, or email support@thegaragegolfer.com any time.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. All orders from specific vendors are custom-made, so be sure to review the product description for custom order details.
These units are custom-made to your specification or created once you order. Once you place your order, they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for custom-made and Made-to-order products.
Refunds and Returns on shipped items:
If you need to return or exchange your product, you may do so. You, as the customer, are responsible for any shipping costs for any returns and exchange processes. You have 30 days from the delivery date to begin a return.
All refunds are returned to the original form of payment.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee + return shipping costs. If you are replacing the product with something else, we may be able to remove the restocking fee, depending on the product.